Winter hours
Agsense technical support will end our summer schedule on Saturday, August 24th. We will still be available Monday thru Friday from 7am-10pm CST year round.
Agsense technical support will end our summer schedule on Saturday, August 24th. We will still be available Monday thru Friday from 7am-10pm CST year round.
Agsense technical support is now available on Saturdays from 8-12 CST for the summer!
Updated AgSense tech support hours are 7:00 AM - 10:00 PM M-F Central time.
After some crucial development time, the AgSense LiveChat system is back online. Please chat with us during our normal business hours. We look forward to hearing from you.
Currently we are making changes to the AgSense LiveChat system. Please contact us via our Tech Line at (605) 352-8350.
AgSense will be closed December 23rd, 24th and 31st so our employees can spend time with their families during the holidays.
AgSense will have extended tech support hours starting April 1, 2021 7:00 AM - 10:00 PM M-F CST.
AgSense tech support hours are now M-F 7:00 AM - 10:00 PM CDT.
AgSense will have extended tech support hours starting April 1, 2019 7:00 AM - 6:00 PM M-F CST. We will also be open for tech support Saturdays 8:00 AM - 12:00 Noon CST.
Due to the winter storm in South Dakota AgSense may have limited tech support Wednesday-Friday April 10-12, 2019. Thank You for your patience.
AgSense will have extended tech support hours starting April 1, 2019 7:00 AM - 6:00 PM M-F CST. We will also be open for tech support Saturdays 8:00 AM - 12:00 Noon CST.
Don't forget - Like us on Facebook at @agsensellc and follow us on Twitter at @AgSenseFarm!
As a grower, you're investing in WagNet for one simple reason. You want to improve efficiencies and yields by remotely monitoring and controlling essential devices on your farm. Farmers often ask us what’s included in an annual subscription to our web and mobile friendly dashboard.
Here are the primary items that are included in a WagNet Subscription.
You're paying for access to vital information. WagNet is the cloud based dashboard that your devices are managed and reported through. This system is accessible via desktop devices or any web connected smart device including mobile phones and tablets.
We work with partners and other companies that offer agricultural solutions all over the world. These relationships have helped us integrate non-AgSense products such as irrigation prescriptions from agronomic Partner Companies (contact us to see if your system integrates with WagNet).
With the grower’s permission, we also have the ability to push a customer’s irrigation data over to one of our agronomic software partners’ servers where they make it available to that mutual client as an irrigation ‘data layer’ within their software.
AgSense units come with a modem and GPS transmitter. Think of each device as its own "smartphone". The cell service providers bill AgSense for every connected device. These charges are then passed on to the customer based on how many devices they have connected.
As a subscriber, our clients have direct access to customer service and tech support. People can submit a request for help via WagNet or call a direct support line (605-352-8350) to speak directly with an AgSense technician. Typically they can diagnose a problem over the phone. If additional support is required, AgSense will help coordinate the necessary assistance through a local dealer.
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With any questions, please contact billing support at 1-888-223-0595, option 1.
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